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Experts by Experience are people with experience of using care services who take part in CQC inspections of health and social care services, and visits to monitor the use of the Mental Health Act. They are also involved in CQC policy development. Choice Support has been managing Experts by Experience services for CQC since 2010.
Chris Day, Director of Engagement at CQC, said: "The voice of the people who use services is and will continue to be a vital tool in making sure that health and adult social care is safe, effective, caring, responsive and well–led."
Sarah Maguire, Choice Support’s Director of Quality & Safeguarding, said: "We are delighted to be asked to continue and develop Experts by Experience services. Over the past five years we have seen the impact of this work on health and social care across England. At the same time it provides employment to hundreds of people. By involving people who have had direct experience of health and social care, and their families, it ensures the often-missed voice of disabled and vulnerable people is at the centre of the inspection process."
Read CQC’s announcement for further information.