Blog
Free legal help
Share this page
AccessAva is the new name for the chatbot ‘Justice’, where you can access expert legal information 24/7 from our website.
If you have used the chatbot before, don’t worry, AccessAva still works exactly the same.
We have been hosting a chatbot on behalf of Access Social Care for almost a year now. Part of our purpose of ‘creating opportunities for happiness for the people we support’ is helping people with their rights as a citizen.
Using a person-centred approach, Ava can help you find easy-to-understand legal health and social care information at the click of a button.
Ava uses AI technology to help you find the information you need by asking a series of questions. It can provide information in many formats and it can produce template letters that you can use to help with your issue.
When to use Ava
Remember the Access Social Care Symptoms Checker:
- Does it feel wrong/unfair?
- Do you go home worrying about it?
- Are you unsure how to solve the problem?
- You would be unhappy for your family member to experience the same thing.
- Assessments/reviews not carried out properly or are delayed.
- An individual’s needs are not being met/someone is unsafe/might be unsafe.
- There is a cut to a service or to hours.
- MCA/Advocacy duties not followed.
Available to everyone
Ava is free to use and available to older or disabled people, their families and carers, or anyone who needs it.
It ensures everyone can navigate the complexities of accessing health and social care.
Your new home
Are you ready to take your next steps towards independence, but still need support?
Read more