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Experts by Experience
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An Expert by Experience is someone who has lived experience of using health and/or social care in the past eight years.
In this important role the Expert by Experience visits people and listens to their opinions of what it’s like for them to use health and/or social care services.
Working alongside inspectors for the Care Quality Commission (CQC), Expert by Experience deliver the voice and experience of people receiving these services to the CQC.
As Sean Barnes told us, in his account of being invited to speak about Expert by Experience, at a multinational conference in Denmark, the programme works so well because: “We have common ground and people have said it made them feel more comfortable to talk to me and open about their current experiences.”
If you have personal experience or are a family carer of a loved one, who uses health and social care services in England, you can make a difference by becoming an Expert by Experience.
Interested? Click on the job descriptions below to find out more.
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Micheal Dillon, Expert by Experience with Choice Support, interviewed Amanda Stride, CQC’s Deputy Director for the Local Authority Assessment Programme.
Here, they discuss CQC’s new role in assessing how local authorities fulfil their duties under the Health and Care Act 2022.
CQC Experts by Experience
We believe people with first-hand experience of health and social care services are best qualified to assess service quality.
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Reflections on Covid-19
Janice Tillett works as an Expert by Experience for Choice Support on the contract we hold with the Care Quality Commission (CQC). She reflects on how accessibility has been impacted by the pandemic.
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Meet the Care Quality Commission Young Champions!
Care Quality Commission (CQC) Young Champions are a diverse group of young people who are having a real say in the services regulated by the CQC, from GP practices to mental health trusts and community health providers, right across England.
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