Returning to ‘good’ regulation: CQC Chief Executive, Julian Hartley
Care Quality Commission’s Chief Executive, Julian Hartley, on how CQC is changing
Care Quality Commission (CQC) will “re-focus on our purpose and ensure we have the right values that guide our work”, CQC Chief Executive, Sir Julian Hartley, has said.
Following the Dash review into its operational effectiveness, CQC have been gathering feedback on the changes it needs to make in order to be a high-quality regulator.
Its immediate aims are to increase the number of assessments and clear their registration backlog. They are also prioritising reducing their response time to information of concern.
‘The CQC Way’
CQC are assessing the way they work with care providers, the public and stakeholders.
In December, Sir Julian Hartley commissioned an independent review into CQC’s implementation of technology and CQC are currently recruiting four permanent chief inspectors in order to increase the number and quality of assessments they carry out.
Sir Julian Hartley has committed to working closely and in collaboration with providers, the public and stakeholders as CQC’s work develops.
Later in 2025, CQC will lead a consultation on their regulatory approach.
Sharing Your Views
Thank you to everyone who joined our PEN Members’ Meeting in December and the PEN Advisory Group for Autistic People and People with a Learning Disability’s discussion on ‘what good care looks like’.
We will of course keep you updated on upcoming ways you can get involved in shaping the work of CQC going forward as well.